Customer Support Specialist

Customer Support Specialist position at Biller Genie in Orlando, FL. Respond to customer inquiries, troubleshoot platform issues, and provide positive customer experience.

Requirements

• 0-2 years of customer service experience (retail, hospitality, call center, or SaaS preferred)
• Strong communication skills (written and verbal)
• Positive, patient, and customer-first attitude
• Ability to multitask and stay organized
• Comfortable learning new software and systems

Benefits

• Medical, Dental, Vision
• 401(k) with up to 4% match
• Flexible Open PTO