Technical Support Analyst

Technical Support Analyst at CopilotIQ+Biofourmis, providing exceptional customer service, troubleshooting issues, and maintaining detailed documentation.

Requirements

• 2-5 years of experience in a technical support or analyst role
• Bachelor's degree or equivalent degree in a relevant field
• Customer-first mindset with empathy, patience, and dedication to delivering outstanding service experiences
• Excellent troubleshooting and problem-solving skills
• Strong communication and organizational skills
• Ability to work well with people and within cross-functional teams

Benefits

• Professional development opportunities
• Opportunity to work with a leading health tech company
• Competitive salary and benefits package