Operations Lead

Provide daily operational support, manage front desk reception, develop site communications, and host events. Oversee member onboarding, manage databases, and partner with operations teams. Curate café and food service offerings within budget. Perform other duties as assigned.

Requirements

• Bachelor's degree
• 4-5 years of experience in a professional work environment
• Previous work experience in operations, operations management, marketing, communications, and/or customer service a plus
• Knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
• Customer service focus, with excellent work ethic, optimistic attitude, and professional demeanor
• Detail-oriented, highly organized, and flexible, with experience supporting and prioritizing multiple projects
• Excellent written and verbal communication skills
• Experience in marketing, campaign management, and/or knowledge of design tools (Canva, Adobe Illustrator, Adobe Suite or equivalent) a plus
• Willingness to attend after-hours events
• Ability to lift and carry a minimum of 25 pounds and stand for extended periods
• Willingness to travel domestically as required