Warehouse Technician

BioTAB Healthcare, LLC is a family-owned company that provides pneumatic compression devices and personalized service to help improve patient outcomes and quality of life. The Medical Equipment Repair Technician is responsible for troubleshooting, diagnosing, and repairing pneumatic compression devices and related accessories.

Requirements

• Repair and Troubleshooting: Diagnose malfunctions in pneumatic pumps and compression sleeves, repairing or replacing defective components such as motors, valves, or electronic boards.
• Preventive Maintenance: Perform routine maintenance, cleaning, sterilization, and testing of equipment to ensure optimal performance.
• Quality Control: Inspect new and returned medical equipment, verifying that they meet safety and operational standards.
• Documentation: Maintain precise, detailed records of all maintenance, repairs, and inspections, often using computerized inventory systems.
• Inventory Management: Manage replacement parts inventory, including receiving, storing, and ordering necessary supplies.
• Patient Interaction: Respond to patient questions, concerns, and complaints through various channels such as phone, email, chat, or social media, maintaining a high level of empathy and professionalism.
• Issue Resolution: Diagnose and resolve patient issues, guiding them through appropriate solutions and ensuring their understanding.
• Product/Service Expertise: Maintain comprehensive knowledge of the company's products and services to provide accurate information.
• Compliance: Ensure compliance with relevant healthcare regulations, safety standards, and internal policies.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Matching