Dispatch Coordinator

The Dispatch Coordinator ensures efficient scheduling and assignment of repair orders to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, and customers, ensuring exceptional customer service and operational efficiency.

Requirements

• Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential.
• Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments.
• Excellent communication and interpersonal skills to coordinate with diverse teams and customers.
• Proficiency with scheduling software, dispatch tools, or similar platforms.
• Ability to analyze data and make informed decisions to optimize operations.
• Familiarity with repair processes or technical workflows is beneficial but not required.
• Proven ability to work collaboratively and foster a positive, productive team environment.

Benefits

• Comprehensive benefits package
• 401K matching
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement