Trust Officer

BitGo is hiring a Trust Officer to work in Sioux Falls, SD. This role will report into the Director of Trust Administration and is responsible for client onboarding, KYC/AML review, and trust account administration. The Trust Officer will oversee the full lifecycle of trust accounts, perform client onboarding reviews, and maintain strong client relationships.

Requirements

• Manage and oversee the full lifecycle of trust accounts under administration, from onboarding through termination.
• Perform client onboarding reviews (KYC), including identity/document verification, adverse media and sanctions screening, and risk-based assessments.
• Serve as a key contributor in the account acceptance process, ensuring all new clients meet internal and regulatory standards prior to opening.
• Collaborate with Compliance, Legal, and Risk teams to ensure adherence to AML, BSA, and trust company policies during onboarding and account maintenance.
• Maintain strong client relationships by providing responsive service, answering questions, and proactively addressing client needs throughout the customer journey.
• Participate in trust distributions, review of trust documents, and implementation of account-specific instructions (discretionary and directed).
• Perform annual and periodic trust account reviews to ensure compliance, documentation accuracy, and service consistency.
• Maintain up-to-date knowledge of applicable laws, trust regulations, and BitGo products and services.
• Escalate unusual account activity, complex asset types, or document deficiencies to internal stakeholders for review and resolution.

Benefits

• Competitive base salary, bonus and stock options
• 100% company paid health insurance for employee, partner and dependents
• Up to 4% 401k company match
• Paid parental leave, Paid vacation
• Free custom lunches, dinners and snacks
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and inspiring startup environment