Customer Lifecycle Manager

BizAway is seeking a Customer Lifecycle Manager to run onboarding and engagement programs, drive customer engagement, and improve customer journeys. The role will involve collaborating with cross-functional teams and using data to guide decisions.

Requirements

• 4+ years of experience in customer marketing, lifecycle marketing, CRM, or customer growth roles
• Strong hands-on experience executing campaigns or lifecycle journeys with CRM and lifecycle tools
• Data-driven, analytical mindset with hands-on experience optimising setups, running experiments, and A/B testing
• Customer-first mindset and curiosity about customer behaviour
• Comfortable working in a fast-moving, changing environment
• Proactive and able to balance execution with thoughtful problem-solving

Benefits

• Attractive compensation, including equity in the company
• Development of your entrepreneurial spirit, having the chance to implement a real-impact business decision
• Multicultural and international team
• Collaborative and smart environment to work and learn
• Flexible working policy (3 days in the office + 2 remote) and great offices in Europe
• Friday Afternoon off
• Free coffee and beers