Technical Support Engineer
Black BoxMumbai, Maharashtra, India • Pune, Maharashtra, India
Posted April 30, 2025
Full Time
About the Company
Black Box is a global leader in digital infrastructure solutions, offering comprehensive services including network integration, managed services, and a wide range of technology products to Fortune 100 enterprises. With a focus on end-to-end solutions in areas such as cybersecurity, data center buildouts, and modern workplace solutions, Black Box leverages a global team and strategic partnerships to deliver cutting-edge AV, IoT, KVM, networking, and infrastructure solutions across various industries.
Job Description
Seeking a highly motivated and technical individual to join our team as a Technical Support Engineer. Responsible for providing technical support to customers through various communication channels, including phone, email, and chat.
Requirements
- Bachelor's degree in Computer Science or related field
- 2-5 years of experience in technical support or a related field
- Excellent communication and problem-solving skills
- Strong technical knowledge
- Ability to work in a fast-paced environment
Benefits
- Medical insurance
- Retirement plan
- Paid time off