Technical Account Manager
Black Duck Software, Inc.Italy
Posted April 10, 2026
Full Time
About the Company
Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior.
Job Description
Black Duck Software, Inc. seeks an experienced Technical Account Manager (TAM) to lead strategic collaboration with important customers, driving adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows, and ensuring value realization by optimizing technology usage and promoting best practices.
Requirements
- Prioritize, escalate, and resolve technical product issues
- Provide industry-specific compliance and regulatory guidance
- Role-specific training for developers, testers, product teams, and security administrators
- Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows
- Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices
- Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy
- Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes
- Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value
- Foster community and knowledge-sharing across customer teams and internal stakeholders
Benefits
- Growth Opportunities
- Growth Opportunities include specialized training, mentorship from industry leaders, and opportunities to work on cutting-edge projects.
- Continuous Learning and Professional Development