Payment Operations Specialist

Black Hills Federal Credit Union seeks a Payment Operations Specialist to provide multiple services to members and staff in the areas of ACH, drafts, check processing, mobile, person to person, cards, dishonored and insufficient funds, and collections. The successful candidate will assist members and staff with payment, payment processing, and card related questions or concerns, process financial transactions, and perform daily balancing of processing.

Requirements

• Assist members and staff personally or by telephone with payment, payment processing, and card related questions or concerns
• Process financial transactions and other account information to members' accounts or operational accounts
• Daily balancing of processing in designated focus area, research and correct out of balance situations
• Manage debit/credit/ATM card records on the core and processor systems
• Timely troubleshoot and resolve discovered issues with IT and/or processors
• Create monthly reports for management, work assigned reports as necessary
• Maintain a working knowledge of the specific vendor software required to perform duties within your designated area

Benefits

• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Retirement Plan
• Employee Assistance Program