Virtual Teller

We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission,

Requirements

• Provide multiple services to members via ITM Department channels in the areas of teller transactions, member services, digital support, and card service to members.
• Accurately balance a virtual cash drawer.
• Perform teller and member service functions daily as needed.
• Remain current on changes within the legal, regulatory, economic, competitive, and technology environments that may affect the MSR function.
• Request members to bring accounts positive and to minimum required balances.
• Request members to make payments on delinquent loans and over-the-limit credit card balances.
• Provide account information, perform limited account maintenance, research transactional inquiries, and other member service-related functions following Credit Union procedures and policies.

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan