The Dynamics 365 CE Consultant role involves delivering high-quality business and software solutions to clients using knowledge of Dynamics 365 CE functional capabilities. The consultant will work closely with client teams and business stakeholders to implement Microsoft Dynamics 365 centred solutions.
Requirements
- Broad understanding of Dynamics 365 (Customer Engagement) functionalities
- An understanding of the broader Microsoft stack and being able to leverage it to create powerful solutions
- Willingness to develop your knowledge of new functionality in the Microsoft platforms
- Ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365
- Successfully translate business and customer needs into a great digital customer experience
- Good understanding of Microsoft Dynamics Power Platforms Accelerators, industry templates and add-ons
- Experience on Azure Devops is beneficial
- Microsoft Dynamics CRM Certifications, ideally most current versions are desirable
- University graduate with relevant degree within a computing or business discipline
- Confident in own ability and demonstrates this to clients and colleagues
- Works independently as well as in a team environment
- Good, clear communication skills
- Ability to manage time and prioritise multiple tasks accordingly
- Good problem-solving capabilities
- Client centric approach with emphasis on client satisfaction
- Confidence to reach out to more senior colleagues for guidance and advice
- A proven track record of successful implementation of solutions within medium to large client companies
- Experience in a delivery-orientated IT environment using waterfall and agile methodologies
- Business process mapping, modelling and documentation knowledge
- Minimum 1-3 years hands-on proven functional experience in Power Platforms configuration
- Knowledge and good understanding of capabilities of one of D365 CE functional areas in three or more of the following modules
- Sales Management
- Marketing
- Customer Service Management
- Field services
- Project Services Automation
Benefits
- Competitive salary
- Allowances
- Business travel allowances
- Certifications to support you in your career growth
- Private insurance
- Medical insurance for you and your family
