Our client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.
Requirements
- Broad understanding of Dynamics 365 (Customer Engagement) functionalities
- An understanding of the broader Microsoft stack and being able to leverage it to create powerful solutions (PowerApps, Power BI, Dataverse, Azure, Office 365) and working in fast paced Agile environments.
- Willingness to develop your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications to ensure we help deliver best solutions to our clients
- Ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365
- Successfully translate business and customer needs into a great digital customer experience
- Good understanding of Microsoft Dynamics Power Platforms Accelerators, industry templates and add-ons
- Experience on Azure Devops is beneficial
- Microsoft Dynamics CRM Certifications, ideally most current versions are desirable
- Preferably a University graduate with relevant degree within a computing or business discipline
- Confident in own ability and demonstrates this to clients and colleagues
- Works independently as well as in a team environment
- Good, clear communication skills
- Ability to manage time and prioritise multiple tasks accordingly
- Good problem-solving capabilities
- Client centric approach with emphasis on client satisfaction
- Confidence to reach out to more senior colleagues for guidance and advice
- A proven track record of successful implementation of solutions within medium to large client companies, preferably across several business verticals
- Experience in a delivery-orientated IT environment using waterfall and agile methodologies
- Business process mapping, modelling and documentation knowledge
- Minimum 1-3 years hands-on proven functional experience in Power Platforms configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development
- Knowledge and good understanding of capabilities of one of D365 CE functional areas in three or more of the following modules is preferable:
- Sales Management
- Marketing
- Customer Service Management
- Field services
- Project Services Automation
Benefits
- Allowances
- Business travel allowances
- Certifications to support you in your career growth
- Private insurance
- Medical insurance for you and your family