We are seeking a Dynamics 365 CE Consultant to join our client's Microsoft Business Solutions team. The role will involve delivering high-quality business and software solutions to clients using Dynamics 365 CE functional capabilities. The ideal candidate will have a broad understanding of Dynamics 365 (Customer Engagement) functionalities and be able to leverage the Microsoft stack to create powerful solutions.
Requirements
- Broad understanding of Dynamics 365 (Customer Engagement) functionalities
- Ability to clearly articulate and present ideas and solutions in line with the capabilities of Microsoft Dynamics 365
- Successfully translate business and customer needs into a great digital customer experience
- Good understanding of Microsoft Dynamics Power Platforms Accelerators, industry templates and add-ons
- Delivery of end-user training to clients and colleagues where applicable
- Identify business/project risk and communicate as necessary
- Preferably a University graduate with relevant degree within a computing or business discipline
- Experience in consulting and good presentation skills
- Confident in own ability and demonstrates this to clients and colleagues
- Works independently as well as in a team environment
- Good, clear communication skills
- Ability to manage time and prioritise multiple tasks accordingly
- Good problem-solving capabilities
- Client centric approach with emphasis on client satisfaction
- Confidence to reach out to more senior colleagues for guidance and advice
- A proven track record of successful implementation of several solutions within medium to large client companies, preferably across several business verticals
- Experience in a delivery-orientated IT environment using waterfall and agile methodologies
- Business process mapping, modelling and documentation knowledge
- Minimum 3-5 years hands-on proven functional experience in Power Platforms configuration, standard customisation, standard workflows, dashboards, flows, forms, views and standard reports development
- Proven ability to develop a clear understanding of clients’ needs and incorporate them into a solution
- Beneficial to have experience of Azure DevOps
- Knowledge and understanding of capabilities of D365 CE functional areas in four of the following modules: Sales Management, Marketing, Customer Service Management, Field services & Project services automation
Benefits
- Allowances
- Business travel allowances
- Certifications
- Private insurance
- Medical insurance for you and your family
- Relocation support
