The Dynamics Power Platforms & CE Consultant is a core team member of our client's customer delivery of Microsoft Dynamics 365 centred solutions. The Consultant will be involved in the business processes and solution design and will be hands on configuring and customising the implementation of Dynamics Power Platforms solutions working with both onshore and offshore development teams.
Requirements
- Broad understanding of Dynamics 365 (Customer Engagement) functionalities
- An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Data Verse, Azure, Office 365) and working in fast paced Agile environments
- Willingness to develop your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications to ensure we help deliver best solutions to our clients
- Ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365
- Successfully translate business and customer needs into a great digital customer experience
- Good understanding of Microsoft Dynamics Power Platforms Accelerators, industry templates and add-ons
- Understanding of scope (creep) and use of change control processes
- Delivery of end-user training to clients and colleagues where applicable
- Identify business/project risk and communicate as necessary
- Microsoft Dynamics CRM Certifications, ideally most current versions are desirable
- Preferably a University graduate with relevant degree within a computing or business discipline
- Experience in consulting and good presentation skills
- Confident in own ability and demonstrates this to clients and colleagues
- Works independently as well as in a team environment
- Good, clear communication skills
- Ability to manage time and prioritise multiple tasks accordingly
- Good problem-solving capabilities
- Client centric approach with emphasis on client satisfaction
- Confidence to reach out to more senior colleagues for guidance and advice
- A proven track record of successful implementation of several solutions within medium to large client companies, preferably across several business verticals
- Experience in a delivery-orientated IT environment using waterfall and agile methodologies
- Business process mapping, modelling and documentation knowledge
- Minimum 3-5 years hands-on proven functional experience in Power Platforms configuration, standard customisation, standard workflows, dashboards, flows, forms, views and standard reports development
- Proven ability to develop a clear understanding of clients’ needs and incorporate them into a solution
- Beneficial to have experience of Azure DevOps
- Knowledge and understanding of capabilities of D365 CE functional areas in four of the following modules: Sales Management, Marketing, Customer Service Management, Field services & Project services automation
Benefits
- Allowances
- Business travel allowances
- Certifications to support you in your career growth
- Private insurance
- Medical insurance for you and your family
- Relocation support for you and your family
