The Dynamics CRM Senior Consultant will be involved in the business processes and solution design, configuring and customising the implementation of Dynamics CRM solutions. The role requires a strong functional knowledge of Microsoft D365 CE and experience in configuration, standard workflows, dashboards, forms & views customizations, Report development. The consultant will work as a techno-functional lead to analyse, design, develop, test, maintain and support applications developed using D365 CE.
Requirements
- A University graduate with relevant degree within a computing or business discipline
- Microsoft D365 CE Certifications (2016, D365) are desirable
- Strong functional knowledge and understanding of Microsoft D365 CE covering a wide spectrum of industries and sectors
- At least 8+ years of hands-on proven functional experience in D365 CE configuration, standard workflows, dashboards, forms & views customizations, Report development
- Detailed knowledge and understanding of all modules within D365 CE including Sales, Marketing, Customer Service & Field Services
- Working knowledge of the Power Platform (Power Apps, Power Automate, Power BI)
- Good understanding of Dataverse including customisations and development of Business Data Models for different solutions
- Good understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons
- A proven track record of successful implementation & maintenance of a number of solutions within large client companies, preferably across a number of business verticals (Healthcare, Education, Banking, Manufacturing etc.)
- A proven ability to develop a clear understanding of clients’ needs and the ability to incorporate them into a solution
- Experience of consultancy roles in software delivery
- Experience in a delivery-orientated IT environment using waterfall, agile and Devops methodologies
- Adept at Business Requirement Analysis
- The ability to see the greater picture and suggest solutions both within and outside the current implementation
- Experience in supporting pre-sales activities is an advantage
- Project documentation experience especially for work packages to be implemented by offshore teams
- Business process mapping, modelling and documentation knowledge
Benefits
- Competitive salary
- Allowances
- Business travel allowances
- Certifications to support you in your career growth
- Private insurance
- Medical insurance for you and your family
- Relocation support for you and your family
