Our client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.
Requirements
- A University graduate with relevant degree within a computing or business discipline;
- Microsoft Dynamics CRM Certifications (2016, D365) AND/OR Power Platform Certifications are desirable;
- Strong technical & functional knowledge and understanding of Microsoft Dynamics CRM and/or Power Platform technology stack covering a wide spectrum of industries and sectors;
- Minimum 12+ years of proven experience in IT which includes end to end implementation experience in either of Dynamics CRM / Power Platform solutions;
- Strong and proven experience in developing solutions that involve Power Platform (including Power Apps like Canvas, Model driven etc., Power Automate, Power BI etc.)
- Strong understanding of all areas within Customer Engagement including Sales, Marketing, Customer Service, Field Services, and Project Service;
- Good understanding of Dataverse including customisations and development of Business Data Models for different solutions etc.;
- Good understand of Microsoft Dynamics CRM Accelerators, industry templates and add-ons;
- Proven track record of successful maintenance or end to end implementation of a number of solutions for medium/ large customers, preferably across a number of business verticals (e.g. healthcare, finance, insurance etc.);
- Proven ability to develop a clear understanding of clients' needs and the ability to incorporate them into a solution following effective design approach;
- Experience of consultancy roles in software delivery;
- Experience in a delivery-orientated IT environment using waterfall, agile and DevOps methodologies;
- Adept at business requirement analysis, solution design, development, system verification and deployment strategies;
- Ability to see the bigger picture and suggest solutions both within and outside the current implementation;
- Experience in creation of demos, supporting pre-sales activities is an advantage;
- Business process mapping, Fit Gap analysis, work package estimation, work breakdown structure, modelling and documentation knowledge;
- Excellent understanding of Dynamics CRM DB Schema and Business Data Model including the customisation and development of Business Data Models for different solutions;
- Broad understanding of software development lifecycle, development management, release management, data migrations, cut-over planning and hypercare support;
- Knowledge of Azure DevOps & CI/CD is a plus;
- Knowledge and understanding of.NET framework including extensive experience writing ASP.NET and C# code (not just limited to plugins/custom workflows) is a plus;
- Be an active member of technical and design working groups within the practice;
- Drive for process improvement, feature reusability and other initiatives to maximize efficiency in delivery;
- Carry out additional duties as may occur from time to time as instructed and agreed by the management team or supervisors;
- Provide guidance and mentorship (technical/professional) to groom other team members;
- Represent our client's Microsoft Business Solutions team in a professional and positive manner at all times;
- Support practice development activities such as defining, solutioning and configuring industry specific solutions;
- In all activities, ensure timely completion of internal processes and mandatory trainings;
- Proactively identify business/project/technical/support risks and provide suggestions to mitigate or communicate as necessary;
- Proactively communicate progress updates to relevant parties both formally and informally;
- Support people management, people development & career progression support, performance assessment and management;
- The Employee is required to follow our client's Information Security Policies (ISP and ISMP) at all times;
Benefits
- Competitive salary
- Bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family
- Relocation support for you and your family
- Extremely supportive onboarding team to help you throughout this process
