Service Clerk/Writer
Blanchard Equipment Company, IncSouth Carolina, United States
Posted February 23, 2026
Full Time
About the Company
Blanchard Equipment Company, Inc., established in 1982, is a South Carolina-based leader in heavy and construction equipment sales, rentals, service, and repair. With over 800 employees across 15 locations, Blanchard offers a wide range of products including Caterpillar machinery, paving equipment, power generation solutions, and forestry tools. The company's mission is to build a better tomorrow through values-driven practices, safety, and community engagement.
Job Description
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.
Requirements
- Fields internal and external customer inquiries to the Service Department
- Maintains service library with current information
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission, and follow up