Shift Leader | London

As a Shift Leader at Blank Street, you will spearhead individual, team and location initiatives to drive sales and business performance, while providing exceptional customer service and leading a team of employees. You will be responsible for training new employees, ensuring operational profitability, and developing a loyal customer base.

Requirements

• Experience in the customer service or hospitality industry
• Availability that meets the needs of our cafes
• Strong knowledge of coffee and equipment
• Strong decision making and multi-tasking skills
• Strong interpersonal communication skills
• Passionate about delivering excellent customer connections to create a regular customer base
• Able to work at a fast pace in high volume environments
• Be an exemplary ambassador of our brand to new neighbourhoods

Benefits

• Industry-leading pay
• Bi-weekly payments
• Pension scheme
• Barista training program and exciting growth opportunities
• Unlimited drinks and free food - when on shift
• 50% off all drinks and food - when you are off your shift
• Referral incentive scheme - £250 when you refer a friend
• Pirkx membership