Customer Service Omnichannel Agent - Hybrid
BlazeSão Paulo, São Paulo, Brazil
Posted March 16, 2026
Full Time
About the Company
Blaze is an entertainment and gaming startup focused on rapid growth within the digital leisure space.
Job Description
Customer Service Omnichannel Agent position at iGaming company Blaze/JonBet, providing support to players via phone, chat, and email, and following security and compliance policies.
Requirements
- Prior experience in customer service (customer service, support, call center, or digital customer service)
- Good verbal and written communication skills
- Ability to switch between different service channels
- Ability to handle a high volume of requests
- Organization and attention to detail when recording information in systems
Benefits
- Work Location: Hybrid (SP)
- Schedule: 5 x 2 (4 days at the office; 1 day work from home)
- Shift: 24 x 7 (TBD)
- Paid annual leave
- Meal/Food Voucher
- Health Insurance Plan
