Blink Health is a healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Requirements
- Minimum 5 years of management and/or supervisory experience in a fast-paced metrics-driven environment with accountability to performance KPIs and service-level goals
- Demonstrate quality experience coaching employee performance and partnering with HR to manage employee relations issues
- Strong attention to detail and ability to manage multiple priorities in a fast-paced setting
- Technical aptitude and ability to learn new software
- Capable of working independently with minimal supervision
- Effective interpersonal skills with the ability to coach agents
- Ability to adapt to changing processes, technologies, and workloads
- Comfortable managing daily production targets, SLAs, and quality standards
- Ability to thrive in a dynamic, fast-paced environment and effectively navigate ambiguity to drive results
- High school diploma or equivalent
- Preferred: Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, or related field
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
