We're looking for a Solutions Architect who thrives at the intersection of technology, people, and problem-solving. In this role, you'll shape how our customers bring Blink to life — designing smart, scalable solutions that make a real impact from day one.
Requirements
- Serve as the primary technical lead from pre-sales through to implementation and into Customer Success.
- Scope and define technical solutions based on complex customer requirements.
- Liaise with Product and Engineering to offer innovative solutions to customer business challenges and help drive Product roadmap initiatives.
- Deliver impactful technical presentations, documentation, tutorials and self-service resources to prospective and existing customers.
- Respond to technical components of RFPs.
- Plan, track, and oversee technical project timelines and specifications: conducting regular projects status meetings, managing risks and proactively addressing technical challenges.
- Understand and lead customers through complex testing cycles.
- Collaborate cross-functionally with Sales, Implementation, Customer Success, Support, Product and Engineering teams.
- 5+ years of project management experience in B2B software implementation, Technology consulting or SaaS business environments.
- Experience working with offshore or remote engineering teams.
- Proven track record in customer-facing technical roles.
- Experience in troubleshooting customer issues - managing issue mitigation and closure.
- Deep understanding of: Enterprise application landscape.
- Application and identity architecture.
- Data relationships and dependencies.
- SaaS protocols and integrations.
- APIs (SCIM 2.0 / REST).
- User authentication flows (OAuth, SAML).
- Familiarity with one or preferably several of: Web development (JavaScript, HTML, frontend frameworks).
- Mobile development (iOS, Android).
- Backend development (Java, C#, Node.js, Python).
- IP-based real-time communications.
- Knowledge of core application security principles.
Benefits
- Equity allocations with significant upside potential
- Simple, transparent and generous bonus plan
- Company shutdown between Christmas and New Year.
- 20 days’ leave + public holidays.
- 401(k) to help you save for a bright future
- Private health insurance- with medical, dental and vision coverage
