Business and Customer Operations Lead
Blockchain.comGhana • Umbria, Italy • Colorado, United States
Posted October 9, 2025
Full Time
About the Company
Blockchain.com is a leading provider of cryptocurrency wallets and exchanges, offering secure access to Bitcoin, Ethereum, and other digital assets. With a strong emphasis on user safety and privacy, the company ensures that users can securely manage their crypto investments through its intuitive wallet and exchange platforms. Blockchain.com's commitment to transparency and security sets it apart in the competitive world of blockchain technology.
Job Description
Blockchain.com is seeking a highly motivated Business and Customer Operations Lead to oversee company operations in Ghana, ensuring compliance and supporting internal processes. This role requires collaboration with stakeholders to develop customer engagement strategies and manage key customer relationships. The ideal candidate will have a proven track record in a regulated digital asset space and a strong understanding of the Ghanaian market.
Requirements
- Oversee company operations under the Ghanaian VASP regulatory framework
- Collaborate with the General Manager, Africa, and global stakeholders to develop customer engagement
- Manage relationships with banks, payment partners, and other stakeholders
- Maintain business relationships with key clients
- Evaluate customer insights to grow revenue and market share
Benefits
- Bonus scheme
- Work from Anywhere Policies
- Unlimited vacation policy
