Bloom Energy is seeking a Field Service Regional Manager to oversee and coordinate service activities in New Mexico and El Paso, Texas, providing managerial support to Field Service Technicians and ensuring customer satisfaction.
Requirements
- Manage growing installed fleet and Field Service Technicians
- Communicate with direct reports to set employee goals and objectives
- Hire and train staff as needed
- Oversee service requirements and commission new installations
- Ensure Field Service personnel are trained appropriately
- Provide managerial support to Field Service Technicians
- Respond to situations where first-line and second-line field service support has failed
- Report design, reliability and maintenance problems or issues
- Hire, manage, and develop a high performing team
- Ensure a successful customer experience
Benefits
- Competitive Medical, Dental, and Vision plans
- 401(k) Retirement Plan with company match
- Generous Mental Health Support services
- Legal services
- Virtual Physical Therapy access
- Fertility & Family Forming benefits