Customer Support Associate (German Speaking)

bloomon is turning the flower industry on its head – for the better. We launched in Amsterdam in 2014, and in 2021 joined forces with Bloom & Wild, the UK's fastest growing ecommerce company (according to the Financial Times). Our vision is to create the destination for making life a little more thoughtful and beautiful.

Requirements

• Strong verbal communication and writing skills in German (fluent) as well as English
• Background in a customer service-oriented position
• Comfortable working towards quality and productivity targets
• Solution-oriented and friendly attitude as well as a kind nature

Benefits

• 24 vacation days and an option to buy an extra 5 each year
• Happiness days (1 extra day each quarter for your personal ‘me time’)
• 1 celebration day per year, to celebrate a holiday that’s important to you
• Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar
• Mental health support through Open Up, including access to online therapy sessions
• Allies and champions groups
• Mental Health First Aiders and awareness training for our managers
• In person and virtual yoga every week
• Our office kitchen is stocked with healthy drinks and snacks to keep you going
• Workplace pension contributions
• Flexible training framework for every stage of your career development through our Bloom & Learn programme
• Internal & external Speaker Sessions on a variety of different inspirational topics.
• Irresistible discounts on our products, blooms & subscriptions!