The Technical Account Manager - Research will support new and existing content providers to the Bloomberg terminal, building strong relationships and offering outstanding support. The role will involve working closely with other business areas to set company strategy and ensuring account strategy is aligned with it. The successful candidate will have a deep understanding of the technology used by content providers, their goals, and challenges, and will be able to devise a game plan to improve their presence on the Bloomberg platform.
Requirements
- Bachelor's degree or higher in relevant data technology or financial field, or equivalent professional work experience
- Minimum of 2 years experience working in the financial industry or working directly with clients
- Keen interest in relationship management
- Ability to lead and support key accounts, helping them maintain and improve custom systems related to content dissemination
- Excellent interpersonal skills and a desire to work directly with customers
- Effective prioritization skills with the ability to work on multiple projects at once
- Capability to find technical solutions to help automate our clients' workflows and make our internal processes more efficient
- An entrepreneurial approach with the confidence to challenge the status quo and a real desire to improve practices and processes
- Collaborative attitude and ability to work with a global team of motivated Product Managers, Technical Account Managers, Content Specialists and Engineering teams to improve our products and exceed our customers' expectations
Benefits
- Paid holidays
- Paid time off
- Medical
- Dental
- Vision
- Short and long term disability benefits
- 401(k) + match
- Life insurance
- Various wellness programs