Associate Product Support Specialist
BloomreachSlovakia • Czechia
Posted March 5, 2025
20400 - 20400 EUR year
Full Time
About the Company
Bloomreach enhances e-commerce experiences by leveraging AI to unify customer and product data for personalized shopping.
Job Description
We're looking for an Associate Product Support Specialist to join our Bloomreach Engagement Support Team. As an expert on the Bloomreach Engagement platform, you'll provide consulting to users, diagnose requests, and help build relationships with clients. You'll work closely with the Product team to improve the platform and have a possible career path leading to Product Manager.
Requirements
- Basic understanding of HTML, CSS, JS
- Problem solving skills (from identification to resolution)
- Analytical thinking and ability to learn quickly
- English language (advanced or native level)
- Interest in data analytics and online marketing
- Know how to communicate and build relationships over time with clients
- Previous work experience in a client facing role, support or in marketing
Benefits
- Great deal of freedom and trust
- Flexible working hours
- Virtual-first work
- 5 paid days off to volunteer
- Professional education budget ($1,500)
- Employee Assistance Program
- Subscription to Calm
- DisConnect days
- Extended parental leave
- Restricted Stock Units or Stock Options
- Company performance bonus
- Employee referral bonus
- Work anniversaries reward
