Medical Record Retrieval Specialist (Jackson)
BlueCross BlueShield of TennesseeJackson, Tennessee, United States
Posted April 8, 2026
Full Time
About the Company
As Tennessee's largest health plan, we've been helping Tennesseans find their own unique paths to good health for more than 70 years. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. Our mission is simple: peace of mind through better health. We're an independent, not-for-profit, locally governed health plan company – meaning we live and work alongside our Tennessee business customers and plan members. Our 6,000 employees across the state have built our strong reputation for integrity, excellent service and community leadership. But we are also part of the BlueCross BlueShield Association, a nationwide association of health care plans. Because of this, our plan members have access to the same quality health benefits while traveling or living out of state that they have while in Tennessee. © 2018 BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.
Job Description
The Risk Adjustment Medical Record Retrieval team at BCBST is seeking a Medical Record Retrieval Specialist to join their team. The role involves traveling to local provider offices in the Jackson TN area to acquire medical records. The preferred candidate will have experience with medical records and Electronic Medical Record system(s).
Requirements
- Familiarity with Electronic Medical Record (EMR) systems and medical record acquisition processes.
- At least one year of administrative experience in a clinical setting.
- Strong interpersonal skills to build and maintain relationships with healthcare providers and colleagues.
- Adaptable and willing to travel locally on a regular basis to provider offices, with overnight stays on occasion.
- Load medical records into BCBST coding system and link records to appropriate chart IDs.
- Download medical records from Electronic Medical Record (EMR) systems remotely and in person.
- Schedule appointments and assist with the medical record quality assurance process as necessary.
- Perform or participate in special projects as directed by management.
- Travel to provider offices and assist in the acquisition of medical records.
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
