Guest Operations Specialist

We're looking for a Guest Operations Specialist to join our rapidly growing team in Paris. In this critical role, you'll be on the front lines of our guest experience—ensuring our homes are in perfect condition, resolving urgent issues with care, and supporting the Operations team in delivering five-star stays.

Requirements

• A problem-solving mindset with the ability to act quickly and calmly under pressure
• Detail-oriented approach and pride in delivering top-quality results
• Strong communication and guest service skills
• Tech-savvy with comfort using tools like email, Slack, and Google Suite
• Enthusiasm for operational excellence and ownership of outcomes
• Access to a reliable vehicle and valid driver's license
• Positive, self-motivated, and friendly demeanor—you're a team player who gets things done

Benefits

• Competitive salary
• Flexible Paid Time Off
• Discretionary annual bonus scheme
• Group Health Insurance program
• Dynamic working environment with talented people
• Complimentary accommodations in Blueground locations