Service Professional
BLUESTONE LANE NY LLCNew Jersey, United States
Posted October 29, 2025
Full Time
About the Company
Bluestone Lane NY LLC operates a chain of Australian‑style cafés across the United States, offering award‑winning coffee, flat whites, and a subscription service. The company also roasts its own coffee blends in a state‑of‑the‑art facility and provides coffee activations and loyalty programs to enhance customer experience.
Job Description
The Service Professional is responsible for providing exceptional hospitality in a café setting, educating guests, anticipating needs, and promoting Bluestone Lane's brand values. They will handle a variety of roles, including host, server, and barista, and contribute to a positive team environment. This role focuses on creating a welcoming atmosphere and delivering high-quality service.
Requirements
- Welcomes guests with a smile and builds rapport.
- Educates guests about menu items and upsells.
- Maintains high standards of coffee/beverage quality and processes.
- Implements efficient order placement for food placement.
- Completes store cleaning and maintenance procedures.
- Follows grooming and uniform guidelines.