Service Professional
BLUESTONE LANE NY LLCNew Jersey, United States
Posted September 30, 2025
Full Time
About the Company
Bluestone Lane NY LLC operates a chain of Australian‑style cafés across the United States, offering award‑winning coffee, flat whites, and a subscription service. The company also roasts its own coffee blends in a state‑of‑the‑art facility and provides coffee activations and loyalty programs to enhance customer experience.
Job Description
The Service Professional is the main focus of the coffee shop, responsible for providing an exceptional hospitality experience and educating guests. They must educate guests, anticipate needs, and maintain a positive environment. The role involves a variety of roles including host, server, and barista, while also promoting Bluestone Lane's values.
Requirements
- Welcomes guests with a smile and explains Bluestone Lane dining.
- Builds connections and offers recommendations.
- Provides upselling opportunities and educates about menu items.
- Maintains coffee bar cleanliness.
- Completes opening and closing procedures accurately.
- Works with back of house staff to optimize order placement.