Customer Service Representative (KTM)

Customer Service Representative role at Blys, a leading global booking platform for mobile / in-home wellness services. The successful candidate will provide excellent service through various communication channels, handle enquiries, process bookings, and resolve issues while maintaining Blys' high standards for customer experience.

Requirements

• Minimum Bachelor's degree in a related field such as Business Administration, Marketing, or a relevant discipline
• Exceptional communication skills (verbal and written)
• Friendly and approachable, can build rapport with clients quickly
• Positive and can-do attitude, takes initiative to resolve issue and goes beyond to meet customer experience
• Ability to handle difficult clients, good at problem solving and dispute resolution
• Excellent attention to detail and is well-organised
• Familiar with Google Apps
• Efficient - good at prioritisation and multitasking

Benefits

• Competitive remuneration package
• Balanced work hours
• Five - day work week
• Fun team events including company trips