Associate, Client Processing I

We're seeking a future team member for the role of Associate, Client Processing I to join our Wealth Management team in Pittsburgh, PA. As a leading global financial services company, BNY influences nearly 20% of the world’s investible assets, and every day our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Requirements

• Perform routine and non-routine client service and transactional support functions to ensure high-quality service delivery.
• Collaborate with other organizational units and teams to resolve issues and meet client needs promptly.
• Process account-related transactions according to scheduled events and client-authenticated instructions, following established procedures.
• Respond to inquiries and resolve problems, adapting responses or conducting research as needed; escalate complex issues to senior colleagues.
• Apply area knowledge and industry standards to provide effective solutions to both internal and external clients.
• Execute complex operational tasks within a product or functional area, including allocating and reviewing work of team members when applicable.
• Support team objectives through active contribution and collaboration.

Benefits

• Generous Paid Time Off
• paid volunteer time