Senior Vice President, Client Service Executive

At BNY, our culture allows us to run our company better and enables employees’ growth and success. We’re seeking a future team member for the role of a Senior Vice President, Client Service to join our Client Services team. This role is located in New York, Lake Mary or Everett.

Requirements

• Develop a thorough understanding of our client’s business, operating model and technology strategy
• Deliver exceptional service aligned to clients’ needs and expectations across BNY’s product and services offering
• Act as the central point of escalation across all Operations, Technology and service delivery
• Maintain a culture of continuous service improvement across all products and services
• Deliver robust operational analytics, insights, and transparency into service performance, leveraging industry leading interfaces
• Guide service evolution based on client requirements and changing operating model
• Provide strategic insight into improvements across service delivery, product, technology, and operations, to create optimal client solutions

Benefits

• Competitive compensation
• Benefits
• Wellbeing programs
• Paid volunteer time
• Generous paid leaves