Collaboration Solutions Engineer
Boardroom AppointmentsJohannesburg, Gauteng, South Africa
Posted January 5, 2026
Full Time
About the Company
Boardroom Appointments, founded in 1989, is a global talent solutions provider delivering recruitment, contract staffing, project staffing, temporary employment, training, HR consultancy, and expatriate mobility services across Africa, EMEA, the Americas, and Europe. Leveraging a deep industry focus that spans FMCG, finance, manufacturing, oil & gas, healthcare, logistics, IT, renewable energy, retail, agriculture, government, and call‑center services, the firm custom‑builds solutions that match each client’s unique talent needs. With a worldwide candidate database and a team of seasoned recruitment and HR professionals, Boardroom Appointments offers end‑to‑end services—from executive search and people analytics to payroll outsourcing and workforce management—ensuring seamless, high‑quality placements that let clients concentrate on their core business. Their distinctive value lies in a partnership model that blends industry expertise, data‑driven insights, and a culture of passion and professionalism to deliver flawless, long‑lasting results.
Job Description
Collaboration Solutions Engineer role involves implementing and configuring UCC solutions for clients, providing technical support and training, and staying updated with industry trends.
Requirements
- Proven experience in fulfilling customer orders and implementing UCC solutions and products
- Specific experience with SIP Trunks, Hunt Lines, HPBX, MPBX, Contact Centre Solutions, WebEx, Operator Connect, Microsoft Teams (including Direct Connect), and Call Recording Solutions
- Technical Proficiency: Experience with NetAxis APIO and BroadWorks
- Familiarity with Yealink and Polycom phones
- Required Certifications: CCNA (Cisco Certified Network Associate), Ribbon SBC (Session Border Controller) Certification, BroadWorks Certification, WebEx Technical Certification, Call Cabinet Training