Head IT Operations
Boardroom AppointmentsGauteng, South Africa
Posted January 5, 2026
Full Time
About the Company
Boardroom Appointments, founded in 1989, is a global talent solutions provider delivering recruitment, contract staffing, project staffing, temporary employment, training, HR consultancy, and expatriate mobility services across Africa, EMEA, the Americas, and Europe. Leveraging a deep industry focus that spans FMCG, finance, manufacturing, oil & gas, healthcare, logistics, IT, renewable energy, retail, agriculture, government, and call‑center services, the firm custom‑builds solutions that match each client’s unique talent needs. With a worldwide candidate database and a team of seasoned recruitment and HR professionals, Boardroom Appointments offers end‑to‑end services—from executive search and people analytics to payroll outsourcing and workforce management—ensuring seamless, high‑quality placements that let clients concentrate on their core business. Their distinctive value lies in a partnership model that blends industry expertise, data‑driven insights, and a culture of passion and professionalism to deliver flawless, long‑lasting results.
Job Description
We are seeking a Head IT Operations to lead our IT operations team, focusing on service and stability, and instilling industry best practice ITSM and ITIL standards.
Requirements
- Focus on service and stability
- Build a centre of excellence for service management
- Deliver a thematic view of systemic problems to focus on key risks
- Collaborate with business units to provide great service to clients, advisers, and the business
- Improve communication and turnaround time with internal and external stakeholders
- Build services and skills for future cloud environments
- Be accountable for cybersecurity strategy and management
- Manage the capacity and risk of environments
- Design and oversee infrastructure architecture
- Manage disaster recovery