Help Desk Agent
Boardroom AppointmentsSouth Africa
Posted January 5, 2026
Full Time
About the Company
Boardroom Appointments, founded in 1989, is a global talent solutions provider delivering recruitment, contract staffing, project staffing, temporary employment, training, HR consultancy, and expatriate mobility services across Africa, EMEA, the Americas, and Europe. Leveraging a deep industry focus that spans FMCG, finance, manufacturing, oil & gas, healthcare, logistics, IT, renewable energy, retail, agriculture, government, and call‑center services, the firm custom‑builds solutions that match each client’s unique talent needs. With a worldwide candidate database and a team of seasoned recruitment and HR professionals, Boardroom Appointments offers end‑to‑end services—from executive search and people analytics to payroll outsourcing and workforce management—ensuring seamless, high‑quality placements that let clients concentrate on their core business. Their distinctive value lies in a partnership model that blends industry expertise, data‑driven insights, and a culture of passion and professionalism to deliver flawless, long‑lasting results.
Job Description
Help Desk Agent responsible for delivering customer service, sales targets, and administrative services. Requires a diploma or degree, 1-3 years experience, and strong communication skills.
Requirements
- Diploma or Degree
- 1 to 3 years relevant experience in support role
- Good understanding of the respective product and ability to structure deals within that environment
- Strong communication skills (both verbally and written)
- Knowledge of deal origination
- Analytical skills with attention to detail
- Good Interpretation skills
- Patience
- Empathy
- Active Listening
- Sense of Urgency
- Good interpersonal skills
- Well organised
- Creative and flexible