IT Service Management Administrator
Boardroom AppointmentsCape Town, Western Cape, South Africa
Posted January 5, 2026
Contract / Temporary
About the Company
Boardroom Appointments, founded in 1989, is a global talent solutions provider delivering recruitment, contract staffing, project staffing, temporary employment, training, HR consultancy, and expatriate mobility services across Africa, EMEA, the Americas, and Europe. Leveraging a deep industry focus that spans FMCG, finance, manufacturing, oil & gas, healthcare, logistics, IT, renewable energy, retail, agriculture, government, and call‑center services, the firm custom‑builds solutions that match each client’s unique talent needs. With a worldwide candidate database and a team of seasoned recruitment and HR professionals, Boardroom Appointments offers end‑to‑end services—from executive search and people analytics to payroll outsourcing and workforce management—ensuring seamless, high‑quality placements that let clients concentrate on their core business. Their distinctive value lies in a partnership model that blends industry expertise, data‑driven insights, and a culture of passion and professionalism to deliver flawless, long‑lasting results.
Job Description
IT Service Management Administrator - 6 Month ContractExperience. ITIL Foundation qualification required. Perform day-to-day administration of the ServiceNow platform, oversee client onboarding, and lead process improvement initiatives.
Requirements
- ITIL Foundation qualification
- Experience working with ITSM platforms (ServiceNow, Autotask, Freshservice)
- Advanced skills in defining and documenting process and/or procedures