Shipping Customer Service Supervisor
Boardroom AppointmentsGauteng, South Africa
Posted January 5, 2026
Full Time
About the Company
Boardroom Appointments, founded in 1989, is a global talent solutions provider delivering recruitment, contract staffing, project staffing, temporary employment, training, HR consultancy, and expatriate mobility services across Africa, EMEA, the Americas, and Europe. Leveraging a deep industry focus that spans FMCG, finance, manufacturing, oil & gas, healthcare, logistics, IT, renewable energy, retail, agriculture, government, and call‑center services, the firm custom‑builds solutions that match each client’s unique talent needs. With a worldwide candidate database and a team of seasoned recruitment and HR professionals, Boardroom Appointments offers end‑to‑end services—from executive search and people analytics to payroll outsourcing and workforce management—ensuring seamless, high‑quality placements that let clients concentrate on their core business. Their distinctive value lies in a partnership model that blends industry expertise, data‑driven insights, and a culture of passion and professionalism to deliver flawless, long‑lasting results.
Job Description
Shipping Customer Service Supervisor responsible for handling customer inquiries, resolving issues, and coordinating shipping operations. Requires strong communication and problem-solving skills, as well as proficiency in software for order entry and tracking.
Requirements
- Strong communication skills
- Problem-solving skills
- Organizational skills
- Knowledge of shipping and logistics processes
- Computer proficiency
- Customer service mindset
- Ability to work independently and as part of a team