Technical Delivery Manager

The Technical Delivery Manager will lead the delivery of a portfolio of Technology projects on time, on budget, and according to business requirements, fostering collaboration between business units and technology vendors.

Requirements

• Plan, manage, and drive multiple project deliverables using industry best practice software development processes.
• Assure that ICT programmes and projects are aligned with corporate strategy and Technology goals.
• Assess the business cases for each project and prioritise according to the Technology delivery strategy.
• Manage project execution and collaboration by leveraging project-related technology and PMO standards.
• Provide technical and analytical guidance to technical teams (Lead Architects and Architects) in designing business solutions.
• Monitor and report on all risks and issues associated with the project; lead mitigation and resolution efforts to limit risks; escalate as necessary.
• Maintain a project risk registry and track the implementation of corrective measures identified.
• Manage the relationships between the company, the Banks, and Vendors to meet or exceed service expectations.
• Manage the integration of vendor deliverables by tracking and reviewing vendor performance.
• Manage vendors' service level agreements (SLAs) by assessing and managing risks and engaging them to provide mitigation actions.
• Contribute to preparing operating and capital expenditure budgets.
• Model project financial returns and scenario planning to inform project delivery approaches based on quantified benefits.
• Maintain project costs within the scope of the business case, as well as the budgetary constraints of OPEX and CAPEX.
• Lead and optimise matrix teams for delivering projects and reporting.
• Establish clear performance deliverables and manage own performance and development plans.
• Mentor and coach project team members and provide feedback on their performance.
• Drive the departments values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.
• Provide leadership to employees within the organization, creating a winning culture and high morale.
• Initiate and lead a culture of performance driven output through shared purpose vision and values.
• Act as a change management architect during periods of change to maintain continuity to operations.
• Effectively communicate and embed new processes and procedures as they occur, addressing or escalating matters/concerns to the SMEs (subject matter experts) when required.