Outreach Representative

The Outreach Representative serves a critical role in connecting the Outreach Department, Call Center, and Admissions teams to streamline referral management, stepdown planning, and aftercare coordination. This individual ensures the efficient handling of both inbound and outbound referrals while supporting client outcomes and maintaining strong external partnerships.

Requirements

• Education: High School Diploma or GED required; Associate's Degree preferred.
• Background in business development, outreach, admissions, or referral management in behavioral healthcare.
• Strong understanding of addiction treatment and the full continuum of care.
• Hands-on experience with Salesforce or other CRMs for tracking and documentation.
• Knowledge of addiction, treatment protocols, and industry referral networks.
• Excellent communication and interpersonal skills.
• Highly organized with a proactive and problem-solving mindset.
• Proficient in Microsoft Office and EMR systems.

Benefits

• Health Insurance
• Retirement Plans
• Disability Coverage
• Paid Time Off
• Continuing Education & Professional Development Opportunities