IT Senior Salesforce Administrator (Global Patient Services)
Boehringer IngelheimBuenos Aires, Autonomous City of Buenos Aires, Argentina
Posted April 14, 2026
Full Time
About the Company
Boehringer Ingelheim is a global pharmaceutical leader with over 53,000 employees dedicated to advancing health through innovation. Specializing in human and animal healthcare, the company offers a range of products including biopharmaceuticals, contract manufacturing, and research services. Committed to improving lives worldwide, Boehringer Ingelheim's collaborative culture drives breakthroughs in pharmaceutical science.
Job Description
The Senior Principal System Analyst is responsible for the end-to-end stewardship of patient-facing IT systems, with a strong emphasis on Salesforce administration, operational stability, and IT Service Management. The role ensures that Global Patient Services platforms are secure, compliant, scalable, and aligned with BI's IT architecture and patient-centric technology strategy.
Requirements
- Bachelor's degree in computer science, Information Systems, Engineering, or equivalent experience
- 4-7 years hands-on Salesforce Administration experience
- Strong understanding of Health Cloud, Service Cloud, Experience Cloud, data models, roles/profiles, automation, and platform configuration
- 3+ years of ITSM experience (incident, problem, change, release), ideally following ITIL frameworks
- Experience working with regulated data environments (HIPAA, GDPR, life sciences)
- Strong analytical, documentation, and vendor-management skills
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development
