Senior Sales Advisor

As a Senior Sales Advisor, you will be a genuine ambassador of the brand, receiving each customer with attention, understanding their needs, and accompanying them in a personalized and memorable shopping experience.

Requirements

• Offer exceptional service, valuing each interaction and promoting the brand, product, and loyalty programs.
• Understand customer needs, present the product with passion, and guide them towards the best choice.
• Create lasting relationships, building trust and loyalty.
• Drive complementary and omnichannel sales (Click&Collect, Seek&Send, in-store tablets).
• Actively contribute to individual and team objectives.
• Manage professional requests or complaints with the responsible person.
• Maintain the order, image, and care of the boutique according to brand standards.
• Support omnichannel flows and inventory activities.
• Contribute to cash management and operational procedures according to internal policies.

Benefits

• Continuous training on product, sales, and brand culture
• Opportunities for growth within an international group in strong expansion