Bilingual Mtg Customer Service Agent
BOK FinancialIrving, Texas, United States
Posted March 27, 2026
Full Time
About the Company
BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.
Job Description
At BOK Financial, our success starts with our incredible talent. We need a detail-oriented customer service enthusiast like yourself to join our Mortgage Servicing group as a Mortgage Customer Service Agent. Bring your knowledge and passion for customer service to us. The Bilingual Mortgage Customer Service Agent is the primary point of contact for BOKF’s mortgage loan customers, receiving customer contact inquiries via the inbound phone system, and handling 80 to 100 calls per day. This requires working knowledge of all areas related to mortgage loan servicing.
Requirements
- Detail-oriented customer service enthusiast
- Working knowledge of all areas related to mortgage loan servicing
- Professional telephone etiquette and ability to multi-task while on call
- Ability to handle 80 to 100 calls per day
Benefits
- Formula Based Bonus
- Equal Opportunity Employer
