We’re looking for a Head of Operations Excellence to own and scale how Operations runs across Bolt’s Rides business. You’ll build the systems, standards, and automation that make our driver, fleet, and market operations faster, leaner, and more reliable, so Bolt can grow without adding complexity or cost.
Requirements
- 15+ years of progressive experience in Operations, Operations Excellence, Strategy & Operations, or similar roles within scaled tech, marketplace, or platform businesses
- MBA or Master’s degree in Business, Economics, Engineering, Operations, or a related field (or equivalent experience leading at similar scope and complexity)
- Proven track record of driving automation, process redesign, and operational scaling in close partnership with Product, Engineering, and Analytics teams
Benefits
- Play a direct role in shaping the future of mobility
- Impact millions of customers and partners in 600+ cities across 50+ countries
- Work in fast-moving autonomous teams with some of the smartest people in the world
- Accelerate your professional growth with unique career opportunities
- Get a rewarding salary and stock option package that lets you focus on doing your best work
- Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork
- Take care of your physical and mental health with our wellness perks