Senior Software Support Engineer

Join Bottomline, a global leader in business payments and cash management, as a Senior Software Support Engineer. Provide 3rd Level application support for the Global Payment Hub SaaS solution, troubleshooting and resolving complex production issues. Work closely with Engineering, QA, DevOps, and Product teams to ensure system stability, high availability, and customer satisfaction.

Requirements

• Bachelor’s degree in Computer Science or a related field
• 4+ years of experience in Software Support, Application Support, or Software Engineering roles
• Excellent written and spoken English is required
• Strong experience troubleshooting.NET Core/.NET applications and Web APIs
• Solid knowledge of Azure PaaS services, Docker, Kubernetes, and CI/CD pipelines
• Strong experience with PostgreSQL and SQL-based investigations
• Experience with secure systems, authentication, and identity providers

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance