The Parts Coordinator's primary responsibility is to provide an exceptional customer experience by managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The role requires strong organizational ability, effective communication, and problem-solving skills.
Requirements
- Ensure consistent execution of WOW plan.
- Communicate all customer requests and needs to appropriate team members.
- Work with vendors to order and receive all parts as indicated on the repair orders.
- Enter all parts invoices into the recommended Management Information System (MIS).
- Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs;
- Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
- Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors.
- Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
- Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
- Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.
Benefits
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
- Voluntary Daily Pay option available