Biomedical Engineer (Support Specialist)

Manage process and handle complex installations, repairs, and preventive maintenance to ensure the successful utilization of Brainlab products. Drive continuous technical skill development to improve Customer Support related KPI’s (e.g. equipment uptime, system issue resolution, and customer satisfaction). Collaborate and strategize with Product Support team to provide regular content for team calls/meetings.

Requirements

• B.S. in Biomedical Engineering, Electrical Engineering, Mechanical Engineering or IT Technology required.
• Demonstrated engineering experience with medical devices.
• Computer expertise, familiarity, and demonstrated expertise with hardware troubleshooting.
• Able to apply critical thinking and perform analysis successfully under challenging conditions in a clinical environment.
• Knowledge of medical linear accelerator or microwave RF systems and computer networks preferred.
• Robotics and/or electro-mechanical systems service experience preferred.
• Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.
• Excellent organization and time management skills, and the ability to manage many work streams simultaneously.
• Excellent written and oral communication skills.
• Professional and confident demeanor.
• Works well in a team environment and individually.
• Proactively approaches his/her contribution to the organization.
• Demonstrates leadership abilities.
• High comfort level with software and technology in general.
• Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.
• Must be able to lift 50 pounds and work on ladders.

Benefits

• Medical
• Dental
• Life
• LTD
• STD
• Matching 401k benefits