Branch is on a mission to make insurance more accessible, so more people can be covered. As a remote first company, we rely heavily on our technology infrastructure to empower our distributed workforce. We are seeking a highly skilled and proactive Senior End-User Computing & Network Engineer to enhance our device management capabilities and ensure robust network connectivity across our remote offices.
Requirements
- 3+ years of hands-on experience in IT in all remote tech start-up environments, with a strong focus on end-user computing and network management.
- Proven expertise in automating device provisioning and deprovisioning workflows for Windows and macOS environments.
- Experience with at least one major MDM/UEM solution (e.g., Microsoft Intune, Jamf Pro).
- Experience with collaboration platforms such as Google Workspace, Slack, and Zoom.
- Solid experience managing and configuring network hardware (routers, switches, firewalls, WAPs) from vendors like Cisco Meraki, Ubiquiti, FortiNet, or equivalent.
- Experience with Identity and Access Management (IAM) in relation to devices (e.g., Azure AD, Okta, Active Directory).
- Experience with scripting languages (e.g., PowerShell, Bash, Python) for automation.
- Strong diagnostic and troubleshooting skills for complex endpoint and network issues.
- Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to diverse audiences.
- Strong organizational skills and attention to detail.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Proactive, problem-solving mindset with a focus on continuous improvement.
Benefits
- Above-market salary
- Pay equity and transparency
- Remote-first (with perks)
- Flexible YouTime
- Employee stock options
- Medical, vision, dental
- 401k and contribution matching