Customer Support Advisor

Brandt is a world-leading equipment dealer seeking a proactive and customer-focused Customer Support Advisor to develop and maintain strong customer relationships by providing expert advice on Brandt parts and services.

Requirements

• 5+ years of previous sales experience in the heavy equipment industry
• Previous experience in outbound customer service, Telemarketing, or sales roles
• Strong knowledge of agricultural construction and forestry equipment parts and services
• Excellent communication and interpersonal skills
• Ability to build reports and maintain positive relationships with customers
• Results-driven with a focus on achieving sales targets
• Proficiency in computer systems and software used in customer relationship management (CRM)
• Ability to work independently and as part of a team
• Strong organisational and time management skills
• Ability to plan, develop, and communicate territory coverage to maximise sales potential
• High school diploma or equivalent
• Ability to travel within the territory and work flexible hours
• A valid driver's license and a clean driver's abstract

Benefits

• Competitive salary and commission structure
• Company vehicle & tools of trade
• Ongoing training and professional development opportunities
• Positive and supportive work environment
• Employee discounts on service and Brandt products